Order Processing

Once an order is placed, we require 1 to 3 business days to process it.
On weekdays, this typically takes just one business day, but orders placed on Friday evening or over
the weekend may take slightly longer.

Shipping Time After Processing

The average delivery time is 8 to 12 business days after your order has been processed.
We aim to make your shopping and delivery experience as smooth as possible. If you have any
questions or comments, please don’t hesitate to contact our customer service team.

Placing an Order

Ordering with Mila & Maya Montreal is simple, fast, and secure. Just follow these steps:

1. Go to the product page and click the black “Add to Cart” button.

2. Double-check that you’ve selected the correct size or color.

3. Click “Checkout” and fill in your shipping and contact information.

4. Click “Continue to Shipping” to confirm your address details.

5. Click “Continue to Payment” and select your preferred payment method:
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- Bank Transfer
- EPS
- Direct Payment

6. Click “Complete Order” and follow the payment instructions on the screen.

Security

At Mila & Maya Montreal, all payments are protected with SSL encryption, ensuring a secure and
reliable checkout environment.

If you experience any issues while placing your order, our customer support team is ready to assist
you.

Shipping Costs

Free Shipping
We offer free shipping on all orders, regardless of the quantity purchased.

Shipping Your Order

Once you've found your perfect item, we begin processing and shipping your order as quickly as
possible.

Sustainability Commitment

To offer fair pricing and reduce environmental impact, we group orders in batches and ship once
minimum quantities are reached.

Need Faster Shipping?

If you would like expedited or same-day shipping, please contact our customer service team by
email. We’ll be happy to assist you in finding the best available option.

Email: support@milamayamontreal.com